My husband and I started our search for a new vehicle. We knew we were going to purchase a new Ford. We contacted another dealership and had a very unpleasant and costly experience with them, only to find out they were very deceitful.
At that point, we contacted Greg Smith Ford, quite apprehensively, I must add, and WOW!!! We were treated like royalty. We talked with Greg Smith personally, who followed our entire experience. They didn't have the car on their lot that we wanted, but after telling them exactly what we wanted, Dwayne Compton, the sales manager and Greg located us the exact 2012 Ford Fusion that we dreamed of.
Greg, personally went and picked up our new vehicle. The entire staff at Greg Smith Ford was amazing to deal with and made our purchase a very pleasant and enjoyable experience. Ken and I would highly recommend Greg Smith and his entire staff to anyone looking to purchase a vehicle.....new or used. They put the true meaning in "Going the extra mile" to service their customers. Greg Smith Ford you have restored our faith and made us very happy, satisfied customers. Thank you all!! We love you!!
I purchased a used car from this dealer sight unseen and had the vehicle delivered to MN. My experience was very positive as I found the dealer to be straight forward, honest, prompt and a pleasure to work with during the transaction. I would recommend them based upon my personal experience.
Just a quick note to let you know that we really like our new Escape. There are new things
that we are discovering each week, but it'll take awhile to get used to it.
You asked about our experience. We found that everyone was pleasant, helpful, and easy to
work with. We have purchased several cars from your business and I'm sure that we will
continue to do so in the future. Thanks for making it easy.
From the moment we drove onto the lot, we were treated courteously without being over-pressured. The dealership had more than enough selection and with the help of a salesman, we test drove the perfect automobile to fit our needs. Our trade-in and purchase was handled efficiently and honestly. I will visit this location for my auto needs in the future.
Very easy to work with and overall great people...
Our customer service rep, Josh, addressed any concerns we had purchasing my used car and that's why we purchased my husbands truck from him 3 months later. He does what he says he is going to do. Thank you Josh!
It was well worth the drive from PA to MO. Josh Wagner, our Salesman was wonderful. The dealership was quaint and comfortable. The entire staff that we interacted with were all great. We would even consider the drive again to purchase another new car even with the distance we traveled. The entire experience was good right from the first e-mail inquiry to the drive off the dealership lot. I would highly recommend this hometown atmosphere Ford Dealer to anyone regardless of how far away you are.
I started my search for a new vehicle on line. Of the four dealers I contacted, Gregg Smith Ford was the only one that got back to me. The salesman I dealt with was very knowledgable, and not at all put off by the fact that I wanted to order my new Milan instead of taking one off of his lot. I wanted to lease my car, and was introduced to the New Car Manager who spent close to an hour with me giving me all of the different leasing and purchase options. I agreed to a payment and term, placed the order and by the time the car came in, they were able to lower my payment and shorten the term, which they did without complaint. A lot of dealers might have left everything the same and made a little more profit. All in all, Gregg Smith Ford treated me honestly and were great to deal with!